Walt Disney World Swan and Dolphin remains open but moves all operations to the Swan

Mar 17, 2020 in "Walt Disney World Swan Resort"

Posted: Tuesday March 17, 2020 2:23pm ET by WDWMAGIC Staff

The Walt Disney World Swan and Dolphin Resort plans to remain open during the closure of the Walt Disney World theme parks, but is modifying its operations.


The Dolphin wing will be closed, with all guests accommodated in the Swan wing. Dining will be available at Il Mulino Trattoria and Java.

Here is the latest info from the hotel:

In order to better serve our guests during the temporary closure of Walt Disney World Theme Parks, the Walt Disney World Swan and Dolphin will shift all reservations and operations to the Walt Disney World Swan wing. Guests will have access to modified seating, full-service or take-out dining at Il Mulino Trattoria, quick-service dining options at Java, as well as access to the health club, the resort's five pools, white sand beach and other resort amenities.

For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.

For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and April 30, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

For guests departing prior to scheduled departure date, between today and April 30, 2020, we will allow the reservation to be changed with no penalty.

Discuss on the Forums

Get Walt Disney World News Delivered to Your Inbox

View all comments →

The MomAug 02, 2022

WDW made an announcement about lifting all Covid restrictions, etc so if they reinstate them another thread will be created to enable discussion.

correcaminosAug 02, 2022

You ever go to Epcot? WS stores are not all open. Not even close. Lots of dining missing. Tons of shows missing No trams at Epcot or DHS. We had a lovely time but the missing and restrictions stand out. Pretending something is back to normal isn't the same as it actually being back to normal.

DisneyDebRobAug 02, 2022

I thought I contributed greatly to the downfall of the thread. Giving myself to much credit i guess.😎

disneyfiremanAug 02, 2022

All closed? I saw just about all dining open. There are shows. And cultural reps are there. There is a thread in here about it. Not sure about the trams. I knew they are running MK. And Epcot I think. I didn’t see any store closed. And as for all shows. Yes some are not on. But many are. Either way. It was a great time. Genie plus works great. Loved the whole visit.

hopemaxAug 02, 2022

The thread was closed too long! DisneyDebRob - About 2,000 results

DisneyDebRobAug 02, 2022

As for the hand sanitizers being removed , IMO its a bad idea but maybe im just speaking for myself. Im a clean nut. I do taje sanitizer with me and use it acter everything. Ive been sick almost every time i return home from a trip and since ive been taken my own, i think one time I didn’t feel good out of the last 10-12 trips. Sure there are a lot of bathrooms and wasking is much better but for me that needs to clean after i leave a store, attraction, monorail,bus,skyliner,etc it comes in handy. Not taking it out of my backpack after doing any of those things and getting some was convenient. But thats me. Oh and welcome back everyone..even you #hopemax. 😂

Angel ArielAug 02, 2022

I’ll be shocked if those ever go away.

AEfxAug 02, 2022

I won't be ready to declare the "end of pandemic restrictions" until they remove park reservations. I mean, that's why they are there, right? It wasn't just an opportunistic way to further lock down people into ridiculous levels of vacation planning. Amirite?

correcaminosAug 02, 2022

For some that's not an easy option.

correcaminosAug 02, 2022

It's why we won't return to AKL anytime soon. As AP and DVC I'm more patient on the rest. Oh and those darn patk reservations and hopping at 2pm. Still annoyed with that. Disney is getting there but missing lots still.

LilofanAug 02, 2022

Even when trams were running I followed the crowd to walk to our cars instead of waiting for the tram.

Andrew CAug 02, 2022

All of this is why my Disney focus is currently with DCL.

correcaminosAug 02, 2022

Dining, stores, shows etc all closed. Lack of cultural reps. Lots missing we enjoy. Plus no trams in two parks and some transportation missing.

DCBakerAug 02, 2022

Trams have not returned to EPCOT or Hollywood Studios.