One-third of Walt Disney World park guests are upgrading to Disney Genie+ according to Bob Chapek

Nov 10, 2021 in "Disney Genie"

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Posted: Wednesday November 10, 2021 4:$6pm ET by WDWMAGIC Staff

In an earnings call this afternoon, Disney CEO Bob Chapek commented on the roll-out of Disney Genie at Walt Disney World.

Disney Genie overview

According to Chapek, "The majority of Genie and Genie+ users said it improved their overall park experience with nearly one third of park guests upgrading to Genie+."

This is the first official comment on sales for Disney Genie+ since the service launched in early October 2021.

First Lightning Lane guests at Magic Kingdom October 19 2021

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Fido Chuckwagon1 day ago

The parks are busy. But today is a MVMCP day and MK closes at 6 so it was a lower crowd day. The other 3 parks were plenty busy.

I think the only answer is that an extremely high % of guests bought LLMP at MK today out of fears of long lines due to thanksgiving week. However, because it's a party day (closes at 6pm) there are just not as many people in the park as they expected. DHS and AK look miserable today Resort wide wait times at 2:00pm 205: ROTR 100: TOT. SDD 85: RNRC 80:FOP 65: TSM, Soarin, Navi, MMRR, 60: Remy, Safari, Frozen 55: 7D, MFSR, Kali, Alien, 45: EE 35: Tron, Star Tours, SM, Nemo, Pooh Everything else is 30 mins or less.

Disstevefan11 day ago

These are nice low waits but as you say, the park is not busy. When the park is busy the wait times raise rapidly then add in a breakdown or two and its havoc.

Chi841 day ago

I know you do, but I'm not talking about you. As you have repeatedly acknowledged, Disney guests are not the same as people who frequent standard amusement parks. I'm talking about the people who are Disney's target audience given how they decided to price structure their paid system.

Jrb19791 day ago

I view those waits as nothing. We are used to waiting in 90-120 minute queues at other parks all summer.

Chi841 day ago

Those standby numbers are ridiculous to some people, including me. Could it be that people buying the LLs are the reason standby is not as high as in the past? Wasn’t the goal to fix LLs so standby would move more quickly?

Purduevian1 day ago

MK is in a weird place right now... Only LLMP/LLSP left are Barnstormer (4:15), Dumbo (instant), Small world (2:25), Tea party (instant), Aladdin (3:20), Philharmagic (instant), Monsters inc (instant), and Speedway (2:20pm) Which is absolutely wild because the highest waits in the park are: 60: Tron 55: 7D 50: Pan 35: JC 30: Space and Big Thunder 25: Barnstormer 20: Pooh, HM So the parks aren't busy, but FOMO made everyone buy LLMP/LLSP today. I can't believe Buzz/Pirates are sold out before noon on a day where all but 3 rides are under 40 mins in the park. LLMP looks like I would expect... but standby looks like a nice September weekday. Party days do very strange things.

HauntedPirate1 day ago

This particular week has been busy (and actually busy, not someone's random definition of "the parks are busy") every year.

Chi841 day ago

The parks are always busy. It’s just a different excuse every week.

HauntedPirate1 day ago

Wait a minute... the parks are busy this week??

Chi841 day ago

It would be nice if Disney found the balance where the people who would rather pay than wait could buy enough LLs to free up the standby lanes for the ones who can easily wait 35 minutes.

Purduevian1 day ago

Starting to see how this system works under busy days. Most people are probably grabbing #4 or #5 around now. 10:45am MK: Sold Out: Big Thunder, Haunted Mansion, Jingle Cruise, Pooh, Pan, Pirates, 7D, Tiana, Tron Past 4pm Buzz (4:05pm) EPCOT: Sold Out: Frozen, Guardians, Mission Space, Remy, Past 4pm SSE (4:45pm), Turtle Talk (4:40pm) DHS: Sold out: Slinky, ROTR, TSM, TOT Past 4pm: Alien (8:00pm), MMRR (7:15pm) MFSR (5:15pm), RNRC (8:00pm) AK: Sold out: FOP, Everest, FotLK, Kali, Safari, Navi Past 4pm: Dinosaur (5:05pm) *not that I was really trying, but I did see Pirates, Haunted Mansion, and TOT come back while I was doing this.

Purduevian7 days ago

I was also there last week. Went to AK on 11/13. Didn't ride FOP, but under 5 min wait for Safari, Everest, dino, and triceratops. I waited 12 mins for Navi at the end of the night. MK of 11/14 (party day). I did LL for most attractions, but 10ish min wait for Buzz and small world. Finally EPCOT on 11/16 was actually busy, we LL everything but Frozen and remy were both posed over 70 mins when we rode and SSE and Soain were both 20+.

HauntedPirate7 days ago

You must be mistaken. We were just told by people in the parks 2 weeks ago that they were packed, lines were long, and dining reservations difficult to obtain. Are you sure Tron wasn’t 85 minutes and your rose-colored glasses aren’t altering your memories to push an agenda? 😉