Disney CFO on Lightning Lane Premier: Performance, Expansion, and Future Expectations

2 days ago in "Disney Genie"

Posted: Wednesday February 5, 2025 9:00am ET by WDWMAGIC Staff

During Disney's Q1 2025 Earnings Call this morning, CFO Hugh Johnston provided insights into the early performance of Lightning Lane Premier, Disney's highest-tier paid ride reservation system.

Johnston described Lightning Lane Premier as a premium product and emphasized that Disney is taking a measured approach to its rollout. He stated:

"We are launching that product but remember, it is a premium product. It is a product that we are learning how to use. We are marketing it very gently, initially. It is very much in line with expectations, but we are moving slowly with that great experience. Feel great about it, it will build over time but it is very much the early days."

Expanded Access and Growing Demand

Initially, Lightning Lane Premier was only available to Deluxe Resort guests, but Disney has since expanded access in phases—first to all resort guests and more recently to all park guests, regardless of hotel stay.

The expanded access has led to increased demand, and in recent weeks, Lightning Lane Premier has sold out on multiple days, particularly during peak periods, including Thanksgiving and the Christmas Holiday season. These sellouts indicate that while Disney is marketing the service gently, guest interest is strong, and capacity remains limited.

What's Next for Lightning Lane Premier?

With spring break and summer crowds approaching, Disney may further refine pricing, attraction availability, or promotional efforts for Lightning Lane Premier.

How the Lightning Lane Premier Pass Works

The Lightning Lane Premier Pass provides one-time access to every available Lightning Lane attraction in a single park on a given day. Unlike other Lightning Lane options, the Premier Pass does not require guests to select arrival windows for attractions, allowing greater flexibility to explore the park at their own pace.

Key features of the pass include:

  • Attraction Access: Skip the standby lines for popular rides, including marquee attractions like TRON Lightcycle / Run and Star Wars: Rise of the Resistance.
  • Photo Perks: Includes digital downloads of select attraction photos and videos through Disney PhotoPass, along with access to Disney PhotoPass Lenses.
  • Track Your Usage: Use the My Disney Experience app to view which Lightning Lane experiences you've redeemed and which are still available.

How to Purchase

The Lightning Lane Premier Pass can be purchased through the My Disney Experience app starting at 7:00 am Eastern Time on the first day of your eligibility. Prices vary by park, date, and expected crowd levels, with peak periods like holidays typically commanding higher prices.

Here's an example of today's pricing:

  • Magic Kingdom: $329 (All-Time Range: $329–$449)
  • EPCOT: $169 (All-Time Range: $149–$249)
  • Hollywood Studios: $269 (All-Time Range: $249–$349)
  • Animal Kingdom: $139 (All-Time Range: $119–$199)

Eligibility and Booking Windows

Eligibility to purchase the Premier Pass depends on your ticket type and lodging arrangement:

  • Guests of Disney Resort Hotels and Select Hotels: Can purchase up to seven days before the first day of their stay for the entire length of their visit (up to 14 days).
  • Guests with Date-Based Theme Park Tickets: Can purchase three days before the start date of their ticket for all valid admission days.
  • Annual Passholders and Other Ticket Holders: Can purchase three days before their park visit.

Using the Premier Pass

Once purchased, guests can tap into Lightning Lane entrances using a MagicBand, MagicBand+, Disney MagicMobile pass, Key to the World Card, or ticket card linked to their admission. The pass automatically tracks redeemed attractions through the My Disney Experience app.

Discuss on the Forums

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Disstevefan15 hours ago

Do you type what you read? ;)

JD805 hours ago

Do you read what you type?

Disstevefan15 hours ago

Opening all standbys and having ONLY LLPP would probably improve the guest experience for everyone, even us poor folk. Disney does not care about the guest experience, Disney's theme park business only care about MONEY! This is why LLMP, LLSP, LLPP will all continue to exist. LLPP provides truly a better guest experience LLMP and LLSP allow us poor folks feel like we are getting a better guest experience.

JD806 hours ago

Here's the math problem I think they are trying to figure that out. They can do that artificially. Some days they can severely limit the amount of LLMP slots available and see if that pushes more LLPP conversions. People think Disney is playing with wait time to push LL** and I think that's ridiculous. There are too many ways for the data set to be off. I think Disney plays with LL** inventory to see how the public reacts.

Disstevefan112 hours ago

I think I can get away with the little provided emojis in the boards 🤞

Chi8412 hours ago

Someone likes to live dangerously.

Disstevefan112 hours ago

🏆

TheMaxRebo12 hours ago

Ayla12 hours ago

President's weekend, not surprising.

Purduevian13 hours ago

It's all a tipping point... if they eliminated LLMP, what % of LLMP do you think would now buy LLPP (assuming it wasn't sold out).

DCBaker13 hours ago

Lightning Lane Premier Pass at Magic Kingdom is now showing as sold out for February 14 and 15:

Disstevefan11 day ago

I agree, LLMP, LLSP, LLPP is like printing money in the utilidors! Actually its easer than printing money in the utilidors! ;)

JD801 day ago

They will never get rid of LLMP as long as LLPP are it's current prices. That is a revenue loss. Either than will lower LLPP costs to a point where there is significant conversion from LLMP to LLPP to make up the loss of revenue from removing LLMP or they will just expand LLPP offerings (multiple ride usage, multiple parks etc.) Essentially they will find whatever combination of LLMP, LLPP, LLSP at whatever price point brings in the most revenue even if that means eliminating one or two of those silos.

Spoonful of Sugar1 day ago

CFO Hugh Johnston 2/5: “It’s very much in line with our expectations, but we are moving slowly with that product in order to make it a great experience both for the purchasers of Lightning Lane and for the rest of our guests in the park. So feel great about it. It’s going to build over time, but it’s certainly very much early days.” I have read speculation from vloggers, etc that since Premier Pass is selling out on "slower" days at WDW, that LLPP may be the only option for skipping the lines in the future. Does the above quote from Johnston seem to hint at this "build over time"? Thoughts?