2023 runDisney Springtime Surprise Weekend merchandise shop will use a Virtual Queue

Mar 29, 2023 in "runDisney Springtime Surprise Weekend"

Posted: Wednesday March 29, 2023 9:02am ET by WDWMAGIC Staff

Disney will add a third virtual queue to My Disney Experience on April 13, 2023, for the runDisney Merchandise Shop at ESPN Wide World of Sports Complex.


Attendees of the 2023 runDisney Springtime Surprise Weekend looking to purchase event weekend merchandise on the first day of the Expo will be asked to join a virtual queue.

How to Join the Virtual Queue

In order to use the virtual queue on day one of the runDisney Health & Fitness Expo, you'll need to download the My Disney Experience app and ensure location services are turned on.

  • Step 1: Open the My Disney Experience app and navigate to the Virtual Queues section on the Welcome Screen.

  • Step 2: Select "Join Virtual Queue" on the My Queues screen, and then select "runDisneyMerchandise Shop." Guests can request to join the virtual queue at 8:30 AM Eastern Time on April 13, 2023.

  • Step 3: Select the Guests (up to 6 people total) in your shopping party. Select "Join Virtual Queue" once more. Note: All members of your shopping party must be added to your My Disney Experience Friends & Family list prior to joining the virtual queue.

  • Step 4: If there are open spots in the virtual queue, you'll see a confirmation screen with an estimated wait time. Your estimated wait time will be based on the Expo opening time of 10:00 AM Eastern Time, so don't be alarmed if your wait appears long!

  • Step 5: You'll receive a push notification directly to your mobile device when your group is ready to return. Tapping on the push notification will take you to your digital entry code. Once received, you will have one hour to arrive at the AdventHealth Arena at the ESPN Wide World of Sports Complex.

  • Step 6: Upon your arrival, follow the signs to the check-in area and prepare to show the Cast Member your digital entry code or MagicBand.

Important Information

  • Gold and Platinum Club runDisney Members do not need to join the virtual queue to access their early shopping windows during the first day of the Expo.
  • Guests can join the virtual queue from the comfort of their hotel room or home, up to approximately 45 miles away from Walt Disney World Resort.
  • Each Guest enrolled will receive a digital entry code to present for entry. If you are unable to find your digital entry code, you can locate it by going to the 3-line hamburger icon in the app (?) and selecting "Virtual Queues." From here, you will be able to access your digital entry code.
  • The virtual queue is only needed for the runDisney Merchandise Shop on Thursday, April 13, 2023.
  • Merchandise is subject to availability and inventory may sell out.
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pixargalAug 27, 2024

I'm in for the 10 miler! I usually run the 10k, but decided to challenge myself with the extra 4 miles this time

Wolf43Aug 27, 2024

My cousin is in for the 10-miler, and I’m in for the challenge. 😎

surfsupdonAug 27, 2024

Glad you are in!! Demand seems to be low. At all times, I tried to register to check it out and there was never a queue. Like the good ol’ days.

DemarkeAug 27, 2024

Got lucky this morning, for the first time I can remember, I got in almost immediately! In for the Challenge and completed registration by like 10:06AM!:D

uncle jimmyAug 24, 2024

I'm in for the 10 miler

RteetzAug 21, 2024

In for year 4 of the Challenge

RteetzAug 07, 2024

The distance thing was something they mentioned from day one since the three race challenge is the same as the two race challenge so they could keep the 19.3. I would love a course that goes through AK for one of these weekends that isn't the marathon.

surfsupdonAug 02, 2024

Still waiting on the “surprise” one of these years. Distances all remain the same, and on the same days. I get we never know the themes (there’s the surprise), but isn’t that how every race weekend goes (themes revealed- surprise). The only true surprise was Everest 5K as a night race. Do a 5K trail run in the morning, 10K that very same night. Throw in a Half some years. Change the course up- give us something new. So many elements available to surprise! Instead it’s ho hum. I’m not a grouch I promise.

Surferboy567Aug 02, 2024

I’m a fan of the themes. Not sure if I’m going to register, I think I may go for this or wine and dine.

RteetzAug 02, 2024

I didn't notice that before but I am not reading much into it. I would be pretty surprised if they changed their standard set up. Disney loves to keep things status quo.

uncle jimmyAug 02, 2024

They have the castle up as the location for this race weekend. SE is up for all other race weekends. Just asking, could just be an error. But DHS is up for Yoga.

RteetzAug 02, 2024

Where are you getting an MK start from?

uncle jimmyAug 02, 2024

Thoughts on the themes for this year? Also does it look like they'll start at MK?

RteetzApr 24, 2024

I went. I enjoyed the party. Was it worth the $85? Probably not but it was basically H2O Glow Nights for runDisney. So very little waits for anything. Low crowds, popcorn, ice cream and soda included. Character meets and a dance party. My group had a blast tho.